Introduction

Welcome to Outo ("Outo," "we," "our," or "us"). Your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, mobile features, and related services (collectively, the "Service").

By using Outo, you agree to this Privacy Policy.

Information We Collect

1. Information You Provide

• Account Information: Name, email address, password, and payment details when you sign up or make a booking.
• Booking Details: Vehicle information, selected service, appointment time, and service location.
• Communications: Messages or inquiries you send to our team.

2. Information We Automatically Collect

• Usage Data: Pages you visit, features you use, browser type, and device details.
• Cookies & Tracking: We use cookies and similar technologies to enhance your experience, save preferences, and analyze usage.
• Location Data: If enabled, we may use your location to display nearby service options.

3. Information from Third Parties

We may receive limited information from third-party tools like payment processors (e.g., Stripe) and analytics providers (e.g., Google Analytics) to process transactions and improve performance.

How We Use Your Information

We use your information to:

• Provide, personalize, and improve our Service.
• Process bookings and payments securely.
• Send confirmations, receipts, and service updates.
• Share promotions or special offers (you may opt out anytime).
• Maintain platform security and integrity.
• Comply with legal and regulatory obligations.

How We Share Information

We do not sell personal information. We may share information with:

• Service Providers: Trusted partners that support payment processing, hosting, analytics, and other business operations.
• Legal Authorities: When required by law, regulation, or valid legal requests.

All service providers must keep your data secure and use it only for the purposes of providing their services to Outo.

Data Security

We use industry-standard security measures—including encryption, secure servers, and access controls—to help protect your information.

No system is completely secure, so information shared online is at your own risk.

Data Retention

We keep personal information only as long as necessary to provide our services or meet legal obligations.

Your Privacy Rights (California Residents – CCPA)

If you live in California, you have the right to:

• Know: Request details about the personal information we collect, use, and share.
• Delete: Ask us to delete personal information, subject to legal exceptions.
• Opt Out: Outo does not sell your data, so no opt-out is required.
• Non-Discrimination: You will not face discrimination for exercising your privacy rights.

To make a CCPA request, email us at support@tryouto.com with the subject line "CCPA Request." We may verify your identity before processing your request.

Your Choices

• Update your account information anytime.
• Unsubscribe from marketing emails with a single click.
• Request account deletion by contacting us directly.

Children's Privacy

Outo is not intended for children under 13. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website with an updated "Last Updated" date. Continued use of Outo means you accept any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Email: support@tryouto.com

Website: www.tryouto.com